In-house computer services and information technology departments are often preferred by businesses which have an established network strategy. Since many enterprises in the country do not fall into this category – unless they are technology companies already – it can often be advantageous to look at outsourcing this important part of a company's day-to-day functions. Any enterprise which relies on a computer network to carry out its business requires expertise in this field. What can using a computer services contractor bring to your enterprise?
Economies of Scale
Because computer servicing is 24/7 by a third party IT contractor firm, you gain the instant benefit of shedding the cost of employing your own technical staff. By effectively sharing the resource of a computer services company with other businesses, the cost of running and maintaining your computer network is reduced. Bear in mind that this does not simply come down to the physical infrastructure of a computer network – the PCs, the cabling, the server equipment and so on, but it also means supporting users with things like training, software updates and security. Most small and medium enterprises find that contracting their IT needs to a reliable third party means they start saving within one financial year.
With your own IT staff, there is a constant demand to train them in order to keep up-to-date with the latest changes. All IT systems alter over time and this means repeated reinvestments in your team's knowledge base. Even the most self-starting of IT professionals needs to access new resources — usually at a cost. Conversely, specialist IT services companies train their teams to a high degree and have true experts in their field whether that happens to be with networking issues or operating particular software packages. As your company grows there will only be more demand for expert knowledge so making the shift to a sub-contractor makes sense sooner rather than later in terms of the know-how needed to make it succeed.
You have to face up to the fact that in-house IT teams can only do so much, especially during the holiday season. For example, if you need to roll out an urgent software patch across all of your company's devices, then it can take days if not weeks with just a couple of employees. That's seldom the case with a computer services specialist working for you. Likewise, your system is likely to be maintained before issues arise meaning that you suffer from fewer outages from internal data clashes or – worse still – from hacking.